Trip Support

MAB Aviation provides outsourced ground handling for non-scheduled private charter operators, covering helicopters and aircraft at Mumbai (VABB), Juhu (VAJJ) and Bhubaneswar (VEBS), as well as selected airports across the country. Ground handling carries the same discipline as everything else we do: the many requirements of a charter flight, handled to one standard between the moment it arrives and the moment it departs. Speed, accuracy, efficiency and dependable turnaround are the hallmarks of how we deliver it, and shorter ground times mean lower costs and better utilisation for our clients, without cutting corners on the process.

For the operators who rely on us, that consistency is the point: a standing, professional partnership run to the same standard across every station. The main groups of services we provide are set out below.

Cabin service:

This service centres on passenger comfort. Cabin cleaning is the bulk of the work, alongside replenishing consumables as required by the aircraft type and client.

Catering:

We unload unused food and drink from the aircraft and load fresh provisions for guests and crew. We currently offer dry catering only.

Ramp service:

standard apron services, including:

  • Aircraft marshalling
  • Manual pushback and towing
  • Cabin air conditioning
  • Baggage handling
  • Catering transfer
  • Refuelling
  • Ground power
Passenger service:

in the airport terminal, before boarding, this includes services such as:

  • Meet-and-greet service
  • Inter-airport vehicle transfers
  • Air-conditioned passenger waiting area
  • Assistance with boarding the aircraft or helicopter
Field operation service:

This service manages communication with Air Traffic Control, the airport's wider flight operations, and the aircraft's dispatch.

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